Atlantic INFINITI

4.5

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–4:00pm

Cars on the lot

27 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Atlantic INFINITI are from Cars.com and DealerRater.com

181 reviews

They obviously like to play games.

1.0
by Brian on Nov 01, 2019

I contacted them about a particular vehicle I was interested in buying and I asked them a legitimate question about the vehicle. Rather than answer my question they kept sending me emails asking questions about me. Had I known this is how they'd respond to me I never would've contacted them to begin with.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

I am disappointed to hear about your recent experience with us. We strive for excellent customer service in everything that we do and obviously we failed. Please contact our sales manager Barry Labman at 904-642-0200 if we can try again to help you!

Poor Service and Many Different Stories

1.3
by Jonathan J. on Jul 10, 2019

Attempted to buy a used Mercedes from this dealer from out of state. Agreed on price. Then, dealership would not return messages, slow to return messages, did not want to wait for a pre-inspected by a certified Mercedes mechanic (buyer was paying for it), would not let buyer pay cash in full before pick-up, would not take a deposit to reserve the car, spoke to multiple sales people including two managers who all gave different stories on why I could not get the vehicle. Questionable business practices and disrespectful over text messages.

Customer service 1.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Excellent Service Department

5.0
by MZL on Apr 03, 2019

I love this dealership. The staff is friendly and professional. The facility is always clean and comfortable. My vehicle is always returned to me cleaner than it was when I brought it to the dealership.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service

5.0
by David on Mar 30, 2019

I brought my car in for routine maintenance and really enjoyed my visit there. They always make me feel at home. Very quick and reasonable.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Quick oil change

5.0
by Kay on Mar 30, 2019

Oil change was quick and they washed and vacuumed my car. I was there for only about an hour. I highly recommend this dealership and will always use them to service my car.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great experience

5.0
by Suzanne on Mar 29, 2019

This is a great group to work with. The customer service from start to finish was awesome. I HATE buying a car, but they made the buying process and my first service AWESOME!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service Department

5.0
by Todd C on Mar 29, 2019

Regular Service visit, everything was done when promised and my vehicle was returned clean. The service associates were friendly and helpful, the facility was clean with amenities.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Absolute Perfect Experience

5.0
by Bill H - Holycross on Mar 28, 2019

Paul was absolutely the best sales person I’ve ever dealt with. He listened to my needs and worked with me to get me in the perfect car for me. To say I am grateful is beyond belief.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great dealership!

5.0
by Matheus on Mar 26, 2019

Best service ever! The facility was great and everything was sparking clean! The staff was very friendly and extremely helpful! I totally recommend it to friends and family!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Unexpected service needed

5.0
by James D Petty on Mar 18, 2019

Incredible service- loaner available for the duration of the repair. Dropped in for an appointment and they were able to repair immediately. Excellent customer service experience!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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