Arlington Nissan

4.4

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Brian Weisbond headshot

Brian Weisbond

Service Advisor 4.9 (86 Reviews)
Benson Bansil headshot

Benson Bansil

Service Advisor 4.9 (84 Reviews)
Kiah McGee headshot

Kiah McGee

Service Advisor 4.8 (65 Reviews)

Cars on the lot

142 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Arlington Nissan are from Cars.com and DealerRater.com

1208 reviews

Your Job was Excellent!

5.0
by Jeoung Yoon on Jul 09, 2022

Your Job was Excellent! Communication was nothing problems. Nice understanding & quick answering. Great! Thank you so much for your team’s efforts!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Jeoung, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Benson has always kept me aware of any issues or future

5.0
by DWS_70 on Jul 09, 2022

Benson has always kept me aware of any issues or future service needed when I’ve brought my car in for repairs.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's great to hear that Benson was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Nissan!

Love the staff !

5.0
by JAN.LKA on Jul 08, 2022

Love the staff ! Everyone very helpful and knowledgeable. Highly recommend this dealership! The Nissan Rouge is a great car!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Jan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new Rogue! Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

Great service done by Kiah McGee.

5.0
by Nazni on Jul 08, 2022

Great service done by Kiah McGee. He is super helpful and ensure the customer is satisfied. Thank you for the great service, Kiah!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

xxxx, Kiah and our team appreciate your business and our team looks forward to serving you again soon!

Job not done right when caliper was done.

1.0
by VENTAIR on Jul 05, 2022

Job not done right when caliper was done. Had to replace both calipers , rotors and pads because of the unbalanced of the calipers. Bottom line is Nissan should’ve replaced both not one.

Customer service 5.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

It took two hours to do a scheduled oil change with

1.0
by RONALDLAMPERT on Jul 04, 2022

It took two hours to do a scheduled oil change with appointment. (At 8:00 am) The waiting area, children's area and the showroom were dirty and worn out. I sent an email describing the scene and my concerns. I got two responses one by text asking if I wanted to schedule a service appointment and a call saying they saw I sent a request on new car sales. So no one really read my email. I don't think this dealership really has any eye for customer experience. The service rep was really nice. Even though I prepaid for a service package I'm thinking maybe I won't go back. If this is the showroom and service area experience, I wonder what going on in the garage?

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Ronald, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Muy amables y atentos me ayudaron conforme a mi

5.0
by BRENDAMARIN73 on Jul 01, 2022

Muy amables y atentos me ayudaron conforme a mi presupuesto algo que no encontré en otro lugar los recomiendo al 100%

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Brenda, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

maintenance on my car was done here for the first 7 years

3.0
by slstjohn26 on Jun 27, 2022

maintenance on my car was done here for the first 7 years Then i switched to an auto mechanic because you were recommending expensive repairs that a 2nd opinion didn't agree with

Customer service 5.0 Overall experience 3.0 Does recommend this dealer.
Dealer Responses

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

I always receive good service from this dealer in the

4.0
by Bob on Jun 26, 2022

I always receive good service from this dealer in the time estimated by service advisor.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

Honest.

5.0
by TNTTGD on Jun 23, 2022

Honest. Clear explanations. Clean environment. Work done well. Fast turnaround. Honore my reservation. Got it right

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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