Arlington Nissan

4.4

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Brian Weisbond headshot

Brian Weisbond

Service Advisor 4.9 (84 Reviews)
Benson Bansil headshot

Benson Bansil

Service Advisor 4.9 (78 Reviews)
Kiah McGee headshot

Kiah McGee

Service Advisor 4.8 (54 Reviews)

Cars on the lot

136 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Arlington Nissan are from Cars.com and DealerRater.com

1171 reviews

I went in to trade my car in and John was so helpful in

5.0
by kevinhauber on Aug 07, 2022

I went in to trade my car in and John was so helpful in getting me into a new vehicle!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Here at Arlington Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review!

James was more like a teacher than a salesman.

5.0
by benefithelp on Aug 04, 2022

James was more like a teacher than a salesman. He was wonderful and made this car buying experience great!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

Great service and detailed explanation from Benson (five

4.0
by FMISHINGER on Aug 03, 2022

Great service and detailed explanation from Benson (five stars). Both drivers from the shuttle were courteous. They were, however NOT safe when driving. Both drivers were playing inappropriate music and changing the songs from their phone as they drove. To each their own when listening to types of music, but subjecting clients to listen to profanity is NOT professional NOR acceptable. I do not know their names.

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Service department was very friendly and professional.

5.0
by FIVEO257 on Jul 30, 2022

Service department was very friendly and professional. The parts needed for my vehicle 🚗 arrived quickly. My vehicle was returned to me cleaner then when I dropped it off. My experience over all with Arlington nissan was truly awesome!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Great Service

5.0
by Martin on Jul 29, 2022

It was fast and professional. I was hoping that you would give me an ETA on the Parts I'm waiting for my car. Hopefully I will get contacted soon. Thank You

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Martin, Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

The staff is very courteous and knowledgeable.

4.0
by smknsx on Jul 27, 2022

The staff is very courteous and knowledgeable. They service was provided in a very professional manner.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Nissan!

Service staffs are very kind and friendly.

4.0
by Special K on Jul 26, 2022

Service staffs are very kind and friendly. They explained to me using some picture chart and that help me understand a lot.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

they treat the customers rudely and even the assistance

1.0
by Michael on Jul 22, 2022

they treat the customers rudely and even the assistance service manager doesn't want to listen to his customers. Had to wait 2 hours to meet with him , than he promised to call me next day with solution but he never did.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Great customer service my salesperson James Lopez was

5.0
by RSWILLIAMS329 on Jul 20, 2022

Great customer service my salesperson James Lopez was awesome. Great communication and went above and beyond to get the deal done.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your review and kind words for James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

Service

5.0
by Britney Urbaniak on Jul 20, 2022

They did a wonder job fixing my car that a part was lose which made a rattle noise underneath. They also gave me a discount on the total repair plus rotated my tires.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Britney, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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