Arlington Acura in Palatine
Sales Team
Mark Neitzke
Aamer Ali
Christopher Clark
Cars on the lot
Dealership reviews
1440 reviews
Service was very helpful and friendly.
Service was very helpful and friendly. They kept me informed and were able to get me in quickly
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.
Never a bad experience here.
Never a bad experience here. Aamer always goes above and beyond to make sure everything is running smooth with my car. Staff is extremely friendly!!
Matt, thank you for the kind words for Aamer and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Everyone is very friendly and helpful with a smile that
Everyone is very friendly and helpful with a smile that is why I continue to go to Palatine Acura.
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Amazing service and quality vehicles
My sales consultant, Steve, did a great job making sure I chose a car that was perfect for me, and at a very reasonable price. Since then I have chosen to utilize their service department and they have been very helpful and professional. Everyone I have encountered at this dealership has gone above and beyond for me.
Thank you for taking the time to write this review, Stacie. Our customers are our top priority and your feedback is greatly appreciated. All of us at Arlington Acura in Palatine are glad to have you as a customer!
Great communication from staff.
Great communication from staff. Car was cleaned well including interior windows. Confidence that car was well cared for. Price was high for a maintenance service. Long wait to pick up car after it was ready and I had to ask again for it to be brought out.
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
Service is consistently good and the people are great.
Service is consistently good and the people are great. Mark is very knowledgeable and helpful.
Thank you so much for your excellent review, Frank! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.
the service was good were told what we needed the only
the service was good were told what we needed the only thing is when I had battery issues and to be there about 15 to 20 minutes after 5:00 the service techs were gone when I needed to stay at least that long
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Love working with a crew that understands your needs as
Love working with a crew that understands your needs as well as my car. I can always just call for car codes that are alarming and concerns I have. Love this dealership service staff.
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very professional, everything was explained before I
Very professional, everything was explained before I approved the unanticipated work. Had to get a loaner from Enterprise since none were available but the dealership drove me over and I returned it at Acura.
It has been a pleasure serving you. Quality customer service is always our number one priority, Lisa, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!
Superb service!
Superb service! Quick service and loaner car was available, recommend! Was able to schedule service quickly as well.
We appreciate your business and our team looks forward to serving you again soon!