American Imports

3.5

Hours of Operation

Sales
Monday
9:30am–6:00pm
Tuesday
9:30am–6:00pm
Wednesday
9:30am–6:00pm
Thursday
9:30am–6:00pm
Friday
9:30am–6:00pm
Saturday
9:30am–6:00pm
Sunday
Closed

Cars on the lot

34 cars available See all Cars

Dealership reviews

3.5
Rating and reviews of American Imports are from Cars.com and DealerRater.com

40 reviews

GO ELSEWHERE

1.0
by Mark on Aug 21, 2021

Took a long drive to get extremely poor sales service. The cars I saw hadn't even been cleaned. One had parts left in the trunk. One the hood wouldn't open. The car I drove to see was "in the garage" and unavailable to be shown. Just really.. don't trust their ads and I'm not sure I'd trust them. I am amazed there are any good reviews about this place.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

great experience!

5.0
by MCShan on Jan 29, 2021

I hate the car buying process. I do not like being pressured to make a decision on the spot, and I do not like haggling. American Imports made it easy... their pricing is very fair right up front, so I didn't need to haggle. Plus, the test driving process was easy, I didn't have to give a bunch of information or have to take the salesperson with me. I wasn't pressured to make a decision, I took a couple of days to think about it, then just went it and finalized the deal. I'll go back when I need to buy another car.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service!

5.0
by Nikki Christy on Aug 24, 2020

We showed up 30 minutes until close and they were so understanding and kind. We found a Volvo we absolutely loved right away and they made the buying process so easy and fast for us. I will definitely come here again for my next vehicle. The gentleman that assisted us was so easy to talk to and friendlier than others we spoke with at other dealerships. I am so glad my friend told us to check them out because there is no way I could’ve asked for a better, safer vehicle for my husband within a reasonable price range.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Warm Guidance and A Great Car

5.0
by KB on Apr 11, 2019

I knew all car lots sell cars fast, so I was prepared with a couple I was interested in from their online stock. I was greeted warmly and please as they helped me choose the right car for me. I have had this envoy for two years now and I love it. I highly recommend the crew at American Imports!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

GREAT GUYS & GREAT CARS

5.0
by kjbolinger on Apr 11, 2019

I knew all car lots sell cars fast, so I was prepared with a couple I was interested in from their online stock. I was greeted warmly and please as they helped me choose the right car for me. I have had this envoy for two years now and I love it. I highly recommend the crew at American Imports!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Good experience

5.0
by MnLynd on Jan 24, 2019

We looked at a truck. Got in and out pretty quick. They had a lot of vehicles to choose from. Staff was not pushy even though we arrived right before closing

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Not Great

1.5
by Frank on Nov 26, 2018

Found a truck on cars.com and went in to take a look at it. Its a very small location with way to many cars in the parking lot. Took the 2 guys a few min to find the Truck. They gave me the keys to go look at it. It didnt start..... They tried to jump start it and that didnt work. Left my phone number and told them to call me when they fixed it, never received a phone call.

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hey Frank, yes it was the battery, we replaced it. We tried calling you but couldn't reach you. We apologize for any confusion. John Smith 317-898-1888

2001 Mitsubishi Spyder

1.4
by Charles D. on Mar 20, 2018

I called about the availability of the car and the condition mechanically. They advertise that they check their cars out. I was told that the car was in good condition as far as they knew and available. I drove 150 miles one way to possibly buy the car. When I got there and started the car up the check engine light was on. Needless to say it was a 300 mile round trip for nothing. I would never recommend American Imports to anyone.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

EXCELLENT CUSTOMER SERVICE

4.8
by Jazmyne on Feb 23, 2018

I went to purchase and new vehicle from American Imports and the customer service was phenomenal! I was referred to them and I would refer them to everybody

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent

5.0
by Tim on Dec 03, 2017

Third vehicle I've purchased. Always very satisfied.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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