American Auto Sales LLC

3.9

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed

Cars on the lot

75 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of American Auto Sales LLC are from Cars.com and DealerRater.com

95 reviews

Best Dealer /Best cars

5.0
by Leslie G on Jul 21, 2016

I have bought 2 cars from American Auto LLC and both cars are great! the staff is awesome too. they are very honest and care about their customers. I recommend them to anyone that is looking for a high quality car. I am glad I found them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best cars and best dealership ever!

5.0
by Leslie G on Jul 21, 2016

I have bought 2 cars from American Auto LLC and I couldn't be happier. The staff is awesome too. Sam was there to answer any questions I had from start to finish.I will never buy another car from anyone else. I highly recommend this place to anyone looking for a great quality vehicle. Glad i found them!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The most honest dealer out there

4.6
by Mike on Jul 13, 2016

In total, we have bought 3 cars from Sam (American Auto Sales). We were so impressed with the first purchase of a 2014 GMC Acadia that we went back and bought a 2014 Nissan Sentra. Everything works great, cars run like new. My wife just bought a Ford Fiesta from Sam and, as always, it was nothing but the best experience. Sam is the only salvaged dealer you will find who does not sugar coat anything. He is also the only salvaged dealer that puts airbags in all of his vehicles. His lot is a bit over crowded and may not be the best looking, but you will definitely not find a better buy anywhere in town. I come all the way from North Phoenix and recommend him to all of my friends and family.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Experience!!

3.8
by S. on Jul 03, 2016

Overall a great experience. Very honest with car history and gave other options to choose from. Approval process was quick and easy!

Customer service 5.0 Buying process 5.0 Quality of repair 3.0 Overall facilities 2.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

I guess you don't want to possibly sell me a car?

1.0
by Denise on Jul 01, 2016

No reply to numerous emails about buying a car from them? obviously not very important apparently for them to sell cars?

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Highly recommended!

5.0
by Will Newman on Jun 21, 2016

Awesome company. great prices. great cars. I have now purchased three cars from American Auto Sales. All for my three college kids. They have fantastic cars with low miles for a fraction of the book price. I use to shy away from salvage or rebuilt cars. However because their sales manager owner is forthcoming with the original accident or condition of the vehicle prior to their staff making full repairs I always felt I was getting a mechanically solid vehicle. These cars also have ADOT fully inspected "rebuilt" titles ( not salvage tiles that could be repaired in some guys garage). Looking for a solid car at a great price? Hi visit them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Worst dealership in Arizona

1.0
by Jackie o on Jun 04, 2016

The worst customer service the worst business people I've ever encountered in my life.. Will never shop here again.. They don't answer phone calls or website applications.. Been trying to contact about a call for weeks and no answer..

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

You WON'T find better care!!

5.0
by Kevin Tunell on May 23, 2016

FIRST, I normally do NOT write reviews. That said, meeting Sam and his staff has compelled me to pass on the experience I had with American Auto Sales. We had been looking for a 1st car for our daughter and been to dozens of Phoenix and Yuma car lots. When my wife found AAS and said we needed to go by to look, my initial reaction was "Absolutely not!" Reading on the internet that they were selling "salvaged title" cars made me predisposed to the idea they would be junk. BUT, I finally agree to go "look" a one of the cars my daughter found on the AAS website When we arrived on the lot, Sam greeted us and proceeded to immediately tell me, "You know these are salvage title cars?" To me, I found his immediate honesty refreshing. Sam then took me through his operation and explained to me in GREAT detail exactly how he gets his cars and repairs them. Over the course of 4 hours, Sam was VERY patient as my daughter looked at a number of vehicles. He also let me drive a couple that caught my eye. My daughter started to gravitate to a 2014 Chevy Sonic LS. We had looked at some on a Chevy dealership lot in Phoenix. We knew the price was nearly half what we had driven similarly. That night I got on the internet and FULLY researched Sam and AAS. I looked at the Better Business Bureau, Arizona Courts Public Records and also online reviews of Sam and his company. I thought for SURE I would find that it was a scam. I was amazed to find there was NOTHING OF THE SORT. My research revealed that the overwhelming majority of people that come to AAS are VERY SATISFIED. LONG STORY SHORT, we ended up dealing with Sam. Over the course of two weeks, Sam worked very closely with me. He allowed us to test drive the car extensively. He put the car up on a lift and showed me the frame (I was worried about frame damage), He showed an AMAZING AMOUNT OF PATIENCE WITH ME. He even went further to help me find Credit Union for us to finance with. Mind you, I already have an account with Navy Federal Credit Union and Wells Fargo. The company Sam has a relationship with gave me a finance rate FAR lower than the 2 banks/union I have accounts at!! Sam walked me through EVERY SET of the purchase. What car dealer will actually take you to the DMV to help with the title transfer??? SAM DOES!! Over the course of the 2 weeks it finally took for me to get everything in order for our purchase, I absolutley feel like I made a lifelong friend. That's the type of person you will be dealing with at AAS. I had to think to myself, I've bought at least a dozen cars in my lifetime, NEVER have I felt in better hands than when I've dealt with Sam and AAS. To that end, I am currently upside down with my personal vehicle (a minivan). Next year I should be able to sell it and break even. The moment I do, I will be making tracks to come visit my friend Sam again at AAS. YOU WILL NOT beat the customer service, professionalism and friendship you get from this organization. DO NOT JUDGE the appearance of his lot. Meet Sam and his staff. Spend some time with him. You will come to understand just like I have, American Auto Sales is a diamond in the rough. Like I said at the begining, I normally do not go out of my way to write reviews. I could not in good consience just let the sale go and NOT say something about my experience with AAS. I challange anyone slightly interested in the cars they find on his website to stop by and check them out. I can tell you that you WILL NOT be disappointed. And if you, Sam, happen to read this....THANK YOU for your service and professionalism. I can't wait to come by a car from you again!!!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

No follow through.

1.0
by Ness on Apr 24, 2016

I submitted a request for more information through cars.com and never got a response. Emailed them directly and their mailbox was full and rejected my email.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

A Great Experience

5.0
by Ben Vanzutphen Engineer on Apr 21, 2016

I purchased a car from on in March 2016. The complete transation was by phone.They did all the paper work so I was able to pick the car up at their facility.I dealt with Sam and I found him honest credible and easy to deal with. I have 5 children and 18 grand kids and my family will definitely buy cars from him in the future

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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