American Auto Sales LLC

3.9

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed

Cars on the lot

76 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of American Auto Sales LLC are from Cars.com and DealerRater.com

95 reviews

Great Car Buying Experience

4.8
by Nancy G on Oct 01, 2016

I am allergic to used car salesmen. And then I found Sam at American Auto Sales and the car I wanted in the color I wanted with low mileage and a great price. Sam is courteous, helpful and friendly. No high pressure tactics trying to talk me into something I didn't want. The whole transaction was like ordering on line and going to pick up my car.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Wonderful Car Buying Experience

5.0
by Pedram A on Sep 29, 2016

My wife and I just bought our second car from American Auto Sales, and our experience was wonderful. Sam gave us excellent service and took great care of us. He was incredibly smart, honest and helpful. He went so far above and beyond to make sure we were happy with our purchase. American Auto Sales is a great dealership with competitive pricing and a great selection of vehicles. We will absolutely be back and would definitely recommend this dealership to any of our friends and family.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The Best

5.0
by LarryMCFC on Sep 27, 2016

Great experience. Would recommend to anyone who is looking to buy a car.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service

5.0
by Rebecca Sadi on Sep 27, 2016

We just had another awesome experience buying our third car from American Auto Sales and were extremely pleased with everyone who worked with us. They were all really friendly, helpful, knowledgeable, responsive and really quick. We would not go anywhere else in the future. We are extremely happy with American Auto Sales and would highly recommend them to anyone who wants to buy either used or new cars.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

American Auto Sales

4.3
by Anthony VL on Aug 25, 2016

I was shopping for a new or used Volkswagen and ended finding a better deal elsewhere but the experience was pleasant and stress free

Customer service 4.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

FOLLOW UP on CUSTOMER SERVICE

5.0
by Kevin Tunell on Aug 06, 2016

About 2 months ago I wrote a review about American Auto. We bought a car for our daughter and I was extremely impressed with the entire process. We are still VERY HAPPY we came to the lot and VERY happy (especially our daughter) with the purchase. But I had to share another experience I had with Sam and American Auto. My wife's VW Tiguan suffered a very minor problem when the wheel well molding of her car got damaged in a car wash. Basically, it tore the molding half off and looked terrible as a result. Nothing major, just molding needed replacement. SO, I thought to myself, "Call a VW dealer in Phoenix and just by the $50-75 part (we live in Yuma)." RIGHT?....WRONG, I did call only to find out VW wanted nearly $400 (for the part, not even installed) for this silly piece of plastic that is purely cosmetic. This part doesn't serve any purpose except to make a small part of the front wheel wells look nice. Needless to say, I was pretty upset. BUT, it occurred to me...maybe I could call this guy Sam that sold us the car for our daughter at American Auto. SO, I did. GLAD I did. Again, Sam was 100% professional and told me, "Let me see if I can find it." Sure enough, in less than a day, Sam contacts me back because he can get the part for me. Not only that, this guy is so laid back he tells me, "I'll order it today and you just let me know when you want to pick it up (again, we live in Yuma and trips are not every day)." Sam didn't ask for a credit card...no money...he trusted me. SO, a week-and-a-half later....we had our part!!! Took me about 5 minutes to pop it into place. OH, and the BEST part, it cost me $150. THAT's RIGHT!! Sam had not marked up the part at all...not even a penny. I just can't say enough about what a great experience it is at American Auto. Maybe because in the beginning I was so apprehensive about going there to do business. BUT, I was wrong. Give these guys a try...I seriously doubt you will regret it!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

cant get in contact

1.0
by danny on Aug 05, 2016

I cant contact them. Im interested in buying a car from them but I cant contact. Their website is no longer active. Which lets me know if i cant contact when trying to buy a car what chance do i have if something goes wrong with a car sold by them

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Wish they answered!

3.0
by Security Guy on Aug 02, 2016

I have tried contacting them thru cars.com for several vehicles, but no response. Their website domain listed is for sale so no luck there either. I have not gone directly to the dealership so will not ding them on anything but their online service, thus a 3 star review.

Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.

Happy in AZ

4.0
by Kelleyaz on Aug 02, 2016

We were able to get a great deal on a used car and are very happy with our purchase.

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Best Car Buying Experience!

5.0
by Troy on Jul 28, 2016

Wow, what a great experience to be had at American Auto Sales. Sam was very patient with me and my girlfriend when looking at cars. We actually came back a few days and test drove a handful of great looking vehicles. All work was professionally done in house and cared for by all mechanics. Sam has a great approach with the car buying experience, is NOT pushy or sales-ey and very informative on all the vehicles. By far this was the best car buying experience we have had and we highly recommended to all looking for a vehicle, to seek out Sam and see whats on the lot.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.