Hours of Operation
Cars on the lot
Bill Hicks is kind, patient and thorough.
Bill Hicks is kind, patient and thorough. He made our car buying experience a smooth transition. Even when we needed the dealership to help us with a minor car fix, Bill represented us and overstood our argument so we could receive the best care possible. He went above and beyond in helping us resolve any issues. We will refer our friends and family;)) Thanks again Bill!! ❤️
Worked with Andy Sopido (salesman).
Worked with Andy Sopido (salesman). From my previous experience, buying a used car had always been such a stressful task. Not so with Andy. From beginning to end he was very plesent to work with. Went above and beyond to make sure my needs and concerns were addressed. I highly recommend this dealership and most of all Andy. If your looking for a used car go see this man. I believe him to be customer focused, kind, helpful, and honest.
Very disappointed. Should have been a breeze. I have excellent credit and no trade in. I was not happy with the hidden fees but was assured the "Motor Trend" rating meant a complete recondition. They sent me home with a bum headlight, cruise not working and a few other items No big deal I took it back (1 hr each way) they kept it for 2 days and fixed the items. They had given me a promise to repair a large scratch in the back. I brought the car back to fix it (again 1 hr there and 1 hr back) I just got the car back and it looks worse than when i dropped it off! I had been shown a video which showed their work and let me just say it didn't look like the video at all. I have had the car for a month and still do not have my 2nd set of keys which I was told were in the mail multiple times. The car i purchased is very hard to find or I would have walked out the door . Just extremely disappointed and would not purchase from this location in the future
Mr. Andy was absolutely amazing and very professional! He
Mr. Andy was absolutely amazing and very professional! He went above and beyond to ensure I was able to drive off the lot with car I wanted. I look forward to working with him in the future when it’s time to buy my future luxury car!
ALM Kennesaw is an amazing dealer.
ALM Kennesaw is an amazing dealer. After getting turned around at other dealerships, Andy worked with me to find the right vehicle for our family and went above and beyond the typical customer service experience! Bravo Zulu guys, thank you!
Thank you Andy for your help and trying all that you did.
Thank you Andy for your help and trying all that you did. I Appreciate you!
I purchased a used Cadillac Escalade from ALM Kennesaw. They didn’t fulfill their obligation of repairing my vehicle when I had 3 major issues after leaving the dealership!!! My Salesman, Grant, assured me that he was gonna make sure everything was taking care but of course that’s not the case!! Now they’re saying that I’m gonna have to pay for the remainder of the repairs, they can’t find out what’s causing my vehicle to shake and vibrate at 70+mph
The car I bought had a huge dent they promised to take
The car I bought had a huge dent they promised to take out— took it out but the paint job is absolute crap. Looks like spray paint, entirely different shine than the rest of the car including the fact they never buffed out the sand job. Sent a picture to the salesman, got completely ignored. So many hidden issues with the car. Broken brake light, sunroof broken. And only one key that doesn’t even work. All hidden until we closed. Strategic marketing. You’ve been warned. They don’t give a rip about you, just your wallet.
Hi Dogdavs. We’re sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. Our goal is for everyone who comes in contact with us to feel valued and respected, so if you could email us at firstname.lastname@example.org, we’d love the opportunity to discuss your concerns further with you.
Fast, friendly, great service from Andy.
Fast, friendly, great service from Andy. Would highly recommend to others when buying a vehicle.
Thank you for taking the time to leave us such a wonderful review, jpowell825. Our team is glad to hear that you enjoyed working with us. Your review confirms that we take great pride in our exceptional service, and we are committed to meeting your expectations. We appreciate your feedback again and hope to see you soon!
I really loved the experience I have had.
I really loved the experience I have had. Everyone was so nice and welcoming. They have not let me down with anything.
Thank you for taking the time to leave us such a wonderful review, Jada. Our team is glad to hear that you enjoyed working with us. Your review confirms that we take great pride in our exceptional service, and we are committed to meeting your expectations. We appreciate your feedback again and hope to see you soon!