Advantage Toyota of River Oaks

4.3

Hours of Operation

Service
Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

88 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Advantage Toyota of River Oaks are from Cars.com and DealerRater.com

392 reviews

Always customer friendly

5.0
by Ruth on Jul 29, 2022

Great customer service! My favorite dealership, and I am a Toyota loyalist. Everyone was so friendly, I went for an oil change , but left after purchasing a new 🚗

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Worst experience ever

2.0
by Rosalva Torres on Jul 18, 2022

Had a terrible experience, I have been coming to my regular oil changes since I purchased my vehicle over 3 years ago. I never come without an appointment, it never taken less then 2-3 hrs., even with an appointment !!!! Never get an offer for a courtesy car, I chose the best, meaning the most expensive option, since I was brainwashed my vehicle made the 40,000 miles and it should have, the oil change, tire rotation and wheel alignment!!! I was told a video would be sent while it was being done, nothing was sent!!!, after 3 hrs of waiting, I went out and complained, a few minutes after I complained, I was told everything was done, I said really, where was the video?, he left and 5 minutes later came to show me a video of my open hood??? Bottom line I feel cheated, I don’t really trust anything was done, horrible way to start my day😞😞😞

Customer service 2.0 Buying process 4.0 Quality of repair 2.0 Overall facilities 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Brought my car in for service, oil change, tire rotation,

5.0
by roxdavid on Jul 12, 2022

Brought my car in for service, oil change, tire rotation, spark plugs, and brake inspection. Parts and service went out of their way to get my car finished in one day. Service was also high quality.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We love our new Corolla

5.0
by Earl Ealey on Jun 21, 2022

Drove three hours to buy our new Toyota Corolla from Advantage. They got us the car our local dealers just couldn’t seem to get in stock. They kept us informed of the status of the car from the time it left Japan to the time it hit their lot. Couldn’t ask for more, we are very happy with the way we were treated throughout the transaction and are excited to have a new Corolla.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Appreciate the service & work

5.0
by Maybleine Giggers on Jun 11, 2022

Staff is very nice. Service get the work done very quickly. Good job. Washroom alway clean There’s chairs in the waiting area that need to be remove. Not good for customers to seat in.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Excellent

5.0
by Tina on Jun 03, 2022

Excellent protocol by maintenance crew especially Mr Kwang front desk and Olu Maintenance the cashier, the coffee lady. Generally everyone was curteous the young lady in the intake for repairs however need to be "friendlier/non racial" attitude is very important when customers come for repairs. Body language/gesture transmits a lot to customers.

Customer service 5.0 Quality of repair 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service

5.0
by Jo on Jun 01, 2022

Everyone is very courteous and professional. I took my car in for a recall and was pleased with how my visit was handled. Great service !

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I went to have an oil change and to have him look at a

1.0
by zoom22 on May 28, 2022

I went to have an oil change and to have him look at a recall for the battery. I waited for the car you took a very long time like about 2 1/2 hours. Nobody really came and said how long it would be which I think they should have done. Also, nobody told me anything about the recall of the battery how it was, or if everything was okay. I would've like to know if the battery was okay as far as voltage and other things. The service guy took my information for the car and what I needed to be done. But I never heard from him until I got my car when it was ready which is very long.

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.

It’s a shame

1.0
by Embarrassed on May 20, 2022

Extremely uncomfortable experience buying a car. The salesman was very aggressive and put a lot of pressure on me which ultimately led me to making a purchase I was not happy with. I feel like I was forced to put down a deposit as the salesman would not allow me to leave. Once the deposit was submitted the customer service was AWFUL. I was deceived several times and wasted a lot of time and gas going back and fourth to the dealership for nothing because the salesman kept lying to secure the sale. Great brand overall but unfortunately the salesman made the experience a nightmare.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Advantage Toyota and Mike P. Are amazing!

5.0
by Juan Munoz on May 18, 2022

Michael Patricio was an amazing salesman he was not pressuring anything and helped tremendously!!! They worked with us to help get a great value for our trade in and get us into our dream car! They're great people to do business with wether it's a new or used car. We definitely will be bringing our business back in the future for any of our automotive needs wether that be service or purchasing a vehicle! Like I said talk to Mike P. And he'll get you driving in no time!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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