Adam Auto Group
Cars on the lot
Dealership reviews
68 reviews
Good Experience
Good experience! Drove up from Indiana to look at a car. Worked with Jake @ the dealership. He's very responsive, professional and knowledgeable. Bought a 2015 BMW 428i from Adams Auto (Crestwood, IL). Good car! No issues.
This dealership fails to disclose vehicle issues. Coolant...
This dealership fails to disclose vehicle issues. Coolant leak and not blowing cold air. Sunroof off track. I will spend thousands to have everything repaired. Stay away from this place
Recently bought vehicle
Stay far away from this place. Just purchased a 2011 Range Rover. I negotiated a price and signed a contract that said tax was included. It’s my fault on this because I didn’t realize taxes were taken out in my state. I was told over the phone that they were but it’s on me for letting a car dealership take advantage to someone new in this process. I also was told the car has been serviced and has no problems. Upon receiving the vehicle I took it to a local dealership. It has a large coolant leak. You can smell it the first time I cranked the car and it was even low on receiving the vehicle. Again that was not disclosed and this was not my error. 1400 for the repair. Stay away from these people.. far far away..
Great Customer Service
They were extremely nice and helpful. Everything went smoothly. From talking on the phone to coming in to complete the process. I would honestly consider coming here again in the future for another car.
Thank you so much for choosing us to purchase your Audi A5! It was a pleasure and we can't wait to assist you and your family in the future!
Price
Called and was working out a price for a vehicle with sales rep, Then all of sudden 2 days later they upped all the prices on their cars by 2-3 thousand dollars.
We are sorry to hear that your experience with us wasn't exemplary. While we always price our vehicles to be within the top 5 cheapest in the country when comparing apples to apples, the price is based on the ever-changing market value. We are wholesale to the public so, when market values go up it is out of our control. I would suggest giving us a call and working out a deal. Once the price is agreeable, we can take a deposit to hold the agreed upon price for you to establish your finances. Best of luck and we hope to assist you in the future.
James was my Sales Representative, he was very...
James was my Sales Representative, he was very knowledgeable and professional. Adams Auto Group has a lot of nice vehicles and I will consider them when I am ready to purchase a vehicle. I would also recommend them to my Family and Friends.
Excellent Service. Vehicle was near perfect. Seamus is a...
Excellent Service. Vehicle was near perfect. Seamus is a great guy. Daniel explained how to use all the gadgets on the vehicle and showed me all of the upgrades.
Bad Experience
I was interested in a Audi Q7 took a look at the vehicle and asked to test drive. I was told a full credit check was needed to test drive. I was Very confused I told them what if the vehicle dont meet my expectations while on the test drive and you ran my credit for nothing. They said that’s their policy. I immediately left. I felt it was profiling like I couldn’t afford the vehicle so they wouldn’t let me test drive. That’s totally the vibe that I got. It ultimately Worked out perfect I found the same vehicle at another dealership and made the purchase the very next week. I definitely wouldn’t recommend this dealership.
Non-problematic buying experience
I recently came in and purchased a 2011 Cadillac from your dealership. The process was very easy and quick didn’t have any problems. Everything is awesome about the car and you should tell your staff to keep up the good work. I will be back to do more business with you in the future.
Good used car lot
Really satisfied with how it went here. Couldnt wait to take my new car home . They have some of the best Audi's its my favorite car