Accurate Automotive of Jacksonville

4.9

Hours of Operation

Service
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

75 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Accurate Automotive of Jacksonville are from Cars.com and DealerRater.com

1115 reviews

Actually a trustworthy dealership

5.0
by Elijah on Jul 30, 2022

My wife and I decided that we needed to break down and buy a vehicle for her and the kids as a daily driver. Obviously we wanted something that was going to be dependable, last for years and fit everyone in the family at a price that we didn't have to sell body parts to afford. JP and Khader 100% helped us find our vehicle. We chose a used Ford Exorer and as of yet, don't regret it. Never thought I'd say it but this sales group, as a whole, are dependable and trustworthy. Again, I've never said that about ANY company that sales vehicles but I promise you, they are legit and keep their word. I HIGHLY recommend them and will most def seek them out first for our future purchases. Also, shout out to Tony for his help and following through on his promise. Couldn't be more satisfied.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

These guys go the extra mile to be sure you're happy with

5.0
by RoyLovitt on Jun 18, 2022

These guys go the extra mile to be sure you're happy with your purchase. The cars are all in excellent condition. A pleasure to do business there. Matt is very experienced and knowledgeable.

Customer service 3.0 Overall experience 5.0 Does recommend this dealer.

Zero star review - avoid!

1.0
by Sain family on Mar 24, 2022

If I could give this business a zero rating I would. They are the textbook definition of slimy used car salesmen. We met Chris and the sales manager this week and wanted to buy a van from them. It was clear they didn’t want us to stay and do the paperwork because it was their closing time. We offered to put some money down so they would hold the car until the next day but they waived us off saying not to worry about it. We explained that we really needed the car because we were in a rental due to our vehicle being totaled. They were super nice to our faces and engaging with our children - gave us no indication that anything was amiss. The next morning Chris texted asking if I’d be coming by and I confirmed that I would be there later that day with my checkbook and registration info. All was good until three hours later when I texted him to let him know I was on the way to drop off my rental and pick up the van and he casually told me they sold it!! They were completely unremorseful even saying “you didn’t put any money on this car and we are just here to sell cars and make money”. Never once did they check in to ask if I was not coming or let me know the vehicle was at risk of being purchased. I have never seen such callousness and ruthlessness in a small business. At this point, I think we dodged a bullet as these employees will smile and lie right to your face. Definitely not the folks you want to buy a used car from.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Fast & Friendly

5.0
by Fred H on Feb 14, 2022

From the time I walked in the door the service was great , Matthew my sale associate was knowledgeable and sufficient in getting me in the right vehicle for what I was looking to spend.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

PLEASED

5.0
by Cecil Newell on Oct 30, 2021

Very satisfied with the quality service I received from the staff of Accurate Auto of Jacksonville...everyone has absolute knowledge about the services offered and it is homely experience without any pressure whatsoever... If you should ever have a need for a quality vehicle, go see the staff at Accurate Auto of Jacksonville...you will get your money's worth.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

A 10/10 car buying experience!!Ray and Omar were soo...

5.0
by April Walker on Jul 31, 2021

A 10/10 car buying experience!! Ray and Omar were soo helpful and kind. I was in and out within 2 hours; everything went smoothly! They answered all my questions, gave me a great deal and made the process very easy. I will be recommending them to everyone! 😁

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My experience at accurate was very phenomenon. Matt the...

4.8
by lundlf on Apr 28, 2021

My experience at accurate was very phenomenon. Matt the car salesman was very upfront and honest. The process was quick and simple. I would recommend Accurate Automobile to friends and family. All of the cars on the lot are in top notch condition. Thanks Matt for making my purchase easy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I worked with Anthony in buying my 2016 Honda Accord...

4.8
by Bfj on Aug 06, 2020

I worked with Anthony in buying my 2016 Honda Accord Coupe. He was extremely friendly, patient, and made my first time car buying experience easy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Customer

5.0
by Gary Dejewski on Apr 16, 2020

Great experience for buying a car. Ray was very knowledgeable honest and friendly. It was late and he stayed until all the paperwork was done to walk us out. I have already recommend him and Will again. We also had a good experience with the manager I forgot his name enjoyed talking to him while we did the paperwork.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Recent Buyers

5.0
by Marilyn and Dave O. on Mar 02, 2020

We just purchased a 2019 Ford Explorer. Many thanks to Ray Denton, who spent plenty of time explaining the electronics and other features and to Omar, concerning warranties and future service. Nice selection of late models.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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