Great Auto Deals

3.7

Hours of Operation

Service
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–3:30pm
Sunday
Closed
Sales
Monday
10:30am–7:00pm
Tuesday
10:30am–7:00pm
Wednesday
10:30am–7:00pm
Thursday
10:30am–7:00pm
Friday
10:30am–7:00pm
Saturday
10:00am–3:30pm
Sunday
Closed

Cars on the lot

23 cars available See all Cars

Dealership reviews

3.7
Rating and reviews of Great Auto Deals are from Cars.com and DealerRater.com

93 reviews

False Advertising!

1.0
by Hogan on May 13, 2021

First, if you google Great Auto Deals ( the name of this dealership on cars.com), KLC motors comes up. Me and my wife went to the dealership and called the number on the billboard. Some guy answered and told us we could check out the volvo and that the car was unlocked. When I open the door the mileage came up on the dash. Well the mileage said 162,000 miles. The advertisment on cars.com and FB is 132,000 miles. I shut the car door and walked away. Me and my wife checked out a few other cars on the lot, but the entire time we were their nobody came out to sell us a car. We were just their by ourselves. I dont even think the office was open. I just think that if someone comes to buy a car, a dealer should show up and try to sell a car.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi, thanks for your effort. It is a hard time for us to find a people who would work for the minimal wage and wait until someone might to show up for entertainment purpose. That's why we strongly suggest that you should call us first and then set up a time for a specific time. We understand, that you got upset that no one came running towards yourself to push you to look at the vehicle. We strongly believe that you "made up" a mileage concept since we always put a correct mileage for our vehicles. Thanks anyway.

Very unprofessional!

1.0
by BoughtElsewhere on May 08, 2021

I found an SUV on Craigslist and sent a text asking if it was still available, considering a lot of people do not take down old listings. I then asked if they were available for me to come and look, as everyone does prior to making a purchase. I was met with “look or look and purchase” to which I replied that my ultimate goal was to purchase as long as there was nothing major wrong with the 18 y.o. car. Then it continued for a bit and went more downhill. Apparently from my 2 “silly questions” they had looked right through me and figured out that I was a deadbeat who had done no homework and was set out only to waste their time. Also they clarified that I have absolutely no respect for myself. It is my fault, I should have known that they would only sell the highest quality of vehicles and it was stupid of me to even think about looking before I gave them my money. I NEVER leave reviews but this was one of the dumbest interactions I’ve ever had with someone trying to sell something. Especially considering this is their chosen profession. I’d give negative stars if I could. Also, I am looking forward to their extremely cohesive, grammar forward response about respect, how I’m xxxx to be avoided and how a car with a warranty would suite me better. I have a feeling they put up this defense mechanism to avoid people that can easily detect their subpar mechanical abilities. One star for the making me look at my inner self.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks for the review. To tell you the truth, I am not following your logic. You are welcome to purchase any car, I assume, Its ok. We can help. Thanks!

Great service

4.3
by Shy on Mar 15, 2021

Overall, my experience was pleasurable. I purchased a car Nov 2020. I was assisted with the temp plate and title paperwork for PA. Later (due to Covid my Appointment at the dmv wasn’t until Feb 2021), I had to register in NJ ( my state of residence). I contacted the dealer for additional paperwork. He assisted, I was then able to register the car in my state of residence. The car has been running good with no issues thus far Mar 2021.

Customer service 4.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Satisfied Customer

4.8
by Gary on Jan 30, 2021

I bought a 2003 Jeep GC from Great Auto and I am very please. Had one problem and they took care of it with no questions asked. The guys were very good to work with. I'd buy from them again.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Their listing stated "no codes", and "everything...

1.4
by ozarkhobo on Jan 30, 2021

Their listing stated "no codes", and "everything working". Both were lies. There is one code for a sensor, the dash has several lights and gages not working. The drivers seat has broken parts. One headlight does not work. The rear window was taped shut so high up that I would have to have been 6'6" tall to see it. There may be more wrong with it but I will need to go to a shop to see. These guys lied and when I contacted them about it the stated "Nothing wrong with the car. Make a payment." I paid cash for it. CROOKS, CROOKS, CROOKS.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Excelent car Saab 9-3

4.8
by Maria Heredia on Jan 25, 2021

I bought a Saab 9-3, great car and great service. I am hoping the will find me a SAAB 2010. Mr. Slava, is a very polite.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Bad attitude cost sale @ full price

1.0
by AD8322 on Jan 18, 2021

What an xxxxxxx. I called to get information on a car and kept getting 1 word answers and he avoided my question when I asked about a carfax. Said, "What do you want, its a $3500 car!" I would have absolutely bought the car today, wired the cash and all and had it shipped. This guys attitude cost him a sale. What a shame.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

I already told you that the car was serviced and good to go. You bother and waste my time regarding a supposedly half an inch tiny scratch. We can not send carfaxes since carfax does not not let us email the report due to copyright issues. We can not jeopardize our carfax account. If you need the carfax, you need to buy it yourself and not get upset since you want to save $10-$20. Yes, you lost your good buy. And also, you proposed to pay $1700 less without even looking at the car. People like you make the world sour! Grow Up!

Very good car. Highly Recommended!

5.0
by Michael on Jan 11, 2021

Happy with a car (Subaru). Good customer service. Down to earth environment . Bought this car for under 4k. Drive the car for over 2 years and enjoy it. I am thinking to get another car from this place for my daughter. Highly Recommended!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good Ford Explorer for over 3 years!

5.0
by Nickolas Mark V. on Dec 28, 2020

Bought a vehicle (Explorer Ed Bauer) from them about three years ago. Very down to earth people and I had a very good experience. Paid just under 5k which was a good deal. Very happy that I dont have to pay monthly payment and a full coverage in which I will be wasting lots of money that I could spend on my family. Thanks a lot Gary, will be shopping again next year!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you and see you again when you need us. Have a good New Year!

These are used cars, not new cars

4.0
by DE on Dec 28, 2020

I read the reviews before I went to this dealer and was skeptical. However, whenever you buy a used car you are taking a risk no matter who the dealer is or how many times they change their name. I ran a Carfax report so I knew what I was buying. The gentleman I worked with was not hiding anything. He allowed us to drive the car, hook up our computer to the car. I went to another dealership that was selling a SUV with a blown head gasket. Morale to the story, do your homework and remember for a few thousand dollars you are NOT getting a new car. However, you could be lucky to get that diamond in the rough.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for understanding! Finally someone is real and understand the whole scenario! Have a good HOLIDAYS!!!

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