518 Auto Sales of Norfolk

4.6

Hours of Operation

Service
Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–5:30pm
Sunday
12:00pm–5:00pm

Sales Team

Mark Blumenthal headshot

Mark Blumenthal

General Manager 4.3 (122 Reviews)
Dealer Experience 38 years
Dealership Experience 5 years
Michael Dalton headshot

Michael Dalton

Owner 3.5 (63 Reviews)
Leonard  Aube headshot

Leonard Aube

Sales Specialist (56 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years

Cars on the lot

115 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of 518 Auto Sales of Norfolk are from Cars.com and DealerRater.com

538 reviews

My son needed a vehicle and we went to 518 Auto Sales and...

5.0
by Big Vernon on Jan 22, 2021

My son needed a vehicle and we went to 518 Auto Sales and we’re treated with exceptional customer service. My son decided on a vehicle after we test drove it and agreed to purchase. I was very pleased with their processing and customer service. If you’re looking for a quality used vehicle, check out 518 Auto Sales

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very great bunch of guys to deal with , Leonard aube was...

5.0
by Royware44 on Jan 19, 2021

Very great bunch of guys to deal with , Leonard aube was the best showed a me a few cars until I finally went with the keep ,, thanks my friend keep up the great work

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I had a great experience with this dealership and Mark...

5.0
by jdiamond610 on Nov 24, 2020

I had a great experience with this dealership and Mark Blumenthal! He was very friendly and heard what I wanted and made the happen! They made it quick and easy!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Mark made this entire deql perfectly simple We came from...

4.8
by Dougtwedellou812 on Oct 25, 2020

Mark made this entire deql perfectly simple We came from Texas and decided to do business with thwae wonderful folks I recommend Mark to everyone

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Friendly service. They made the process easy and...

4.8
by Cecilromine on Oct 24, 2020

Friendly service. They made the process easy and efficient. Jermaine was incredibly helpful. I had just totalled my vehicle and he made it possible to drive off with a used vehicle the next day.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Mark was a pleasure the entire experience was seen less...

5.0
by Tbtrking@aol.com on Oct 15, 2020

Mark was a pleasure the entire experience was seen less and very enjoyable Please use 518 auto sales and utilize this awesome dealership and awesome Salesman

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This was a great experience, quick and easy negotiation...

5.0
by Cjharris9 on Oct 14, 2020

This was a great experience, quick and easy negotiation and a fair trade in on my current vehicle. I would definitely recommend this to anyone who needs a reliable pre-owner vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Mark Blumenthal was a consummate professional in his...

5.0
by LMJ on Oct 05, 2020

Mark Blumenthal was a consummate professional in his entire approach toward us and this wonderful experience This purchase was a total dream come true in every way

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Stranded

2.0
by Mike on Oct 02, 2020

After several appts missed by the dealer they gave me a loaner to complete services on my vehicle. It died and stranded my daughter an I. Someone then drove by and got the car running enough to get it back to dealership but never spoke to us! Never asked us if we were ok, never apologized, never even asked what happened. Their biggest concern was getting the car back to the dealership. Cared less about our safety or inconvenience. That’s what you can expect. No doubt they’ll fix it enough and it will die after they’ve sold it to somebody.

Customer service 1.0 Buying process 4.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Never again. A loaner vehicle your company sent me died...

1.4
by Stranded buyer. on Oct 02, 2020

Never again. A loaner vehicle your company sent me died in the side of the road. You saw it and we’re so concerned about the vehicle but not my daughter and I stranded on the side of the road!! You drove off! Unbelievable. I think this says everything about his company. Product Over people. And I have no doubt you’ll sell that lemon to some unsuspecting person.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

As stated we never knew that was you when we pulled up. The vehicle was sitting in the middle of N. Military Hwy and needed to get it off of road. Brian are sales manager was there with you to make sure you got into your vehicle you just purchased ok and that you and your daughter was ok as well. Feel free to call me at 757-724-2143 and I would be happy to speak with you. Again I greatly apologize about what happened and would be more than happy to speak with you.

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