405 Motors

4.6

Hours of Operation

Service
Monday
10:00am–5:00pm
Tuesday
10:00am–5:00pm
Wednesday
10:00am–5:00pm
Thursday
10:00am–5:00pm
Friday
10:00am–5:00pm
Saturday
10:00am–5:00pm
Sunday
Closed
Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
11:00am–6:00pm

Cars on the lot

117 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of 405 Motors are from Cars.com and DealerRater.com

380 reviews

I had asked for additional photos, instead of sending

1.0
by unhappy3745 on Apr 18, 2022

I had asked for additional photos, instead of sending photos dealership wanted my mobile/smart phone number. When I repeated the instructions to send the photos to my email address, they did not reply and did not send the photos.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Does not list rebuilt status

2.0
by Moazzam on Nov 24, 2021

This dealership does not disclose rebuilt or salvage title on their listings. Call and ask before you go all the way out there. I wasted 2 hours, only 1 RAV was clean title.

Customer service 4.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

They will damage your car during a detail then won’t show...

1.0
by Kenzie on Jul 21, 2021

They will damage your car during a detail then won’t show you footage when you ask what happened. Way to take advantage of a customer… a single mom at that.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Excellent Service

5.0
by Eric on May 30, 2021

405 Motors is the place to go when you want to sell your car. We wanted to sell our car in very short order so I went to kbb to determine the value and Massey at 405 Motors contacted me right away. We went there and were treated very well. After test driving our car, Massey bought it for the price we asked for. This was the easiest transaction I ever made.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great, easy experience

4.8
by Alison L. on Dec 10, 2020

Found the dealership online as they had the make/model/color and mileage/year/price I was looking for. I was a bit nervous going in blind but the car was in good condition (back windshield wiper was broken, but they replaced for free on the spot). They let me test drive a couple cars on my own. Staff were professional in a reserved way, definitely a no pressure, no hassle environment. I primarily dealt with Miryam (spelling?) and she was very helpful. This was my first car buying experience and it went very smoothly. Also - the facilities are ideally set up for Covid. Clean and spacious with plenty of room.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Easy transaction

4.0
by Krista F on Sep 28, 2020

No hassle transaction and no pressure to buy. We found the used car we wanted at the price we were willing to pay and all went smoothly.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Beware the speedometer rollback.

1.0
by Shawn on Jul 29, 2020

The car we looked at was advertised as about 43,000 miles. It drove well. In reviewing the car fax, it had over 70,000 miles over a year ago. The sales rep admitted the roll back. At that point, there was no trust.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Beware of seller

2.3
by IsraelS on Jul 27, 2020

Used cars are pretty much sold "AS IS". They claim to do a multi-point vehicle service check prior to selling. However, this basically means nothing. You absolutely need to get an independent check prior to buying. I took one of their used trucks to a reputable mechanic and even with a test drive they showed me a couple huge red flags with the engine. So glad I got the advice and passed on buying from them. You might be able to find a good vehicle there, but make sure you get it checked by someone who really knows.

Customer service 4.0 Buying process 1.0 Quality of repair 2.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Great!

5.0
by stevert55 on Jul 05, 2020

Thanks to 405 motors for another great, no pressure, no haggle car buying experience. They've come along ways since we purchased our first vehicle from them 12 years ago. They now operate from a comfortable office and a roomy, paved lot. As before, customers are allowed to roam the lot and inspect the numerous, unlocked vehicles available for purchase. The year, mileage and price of the vehicle is prominently displayed on the windshield helping make the selection process quick and easy. We decided to test drive an Acura MDX. It was brought to the front of the office by a lot attendant. We were then allowed to take the vehicle for a test drive without the presence of a 405 employee. Very trusting. Once we decided to purchase the vehicle the transaction was relatively easy. This included being given a fair price for our trade-in. We were also offered a number of add-ons that we declined with no pressure. We did, however, decide to purchase an extended vehicle warranty that was made more reasonable with a Costco discount. We were able to drive home the vehicle even though we did not have the title to our trade-in vehicle and needed a couple of days to transfer money into our checking account. They were also agreeable to adding some additional fuel to the tank. Thanks to Ken, Tessa and the rest of the staff at 405 motors for a great, no pressure, no haggle car buying experience. Give em a try. I'm sure you won't be disappointed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Friendly. Not pushy.

5.0
by Andrea on Jun 29, 2020

I had contacted the dealership to ask about my dream car, which I ultimately knew I couldn't afford. They wrote back, asking how they could help. They weren't pushy, and when I explained that I was probably not ready to buy, they were really understanding and didn't try to push me into a sub-prime loan or anything dumb like that. I will probably look to them again once I am ready to buy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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