Hours of Operation
Cars on the lot
I had asked for additional photos, instead of sending
I had asked for additional photos, instead of sending photos dealership wanted my mobile/smart phone number. When I repeated the instructions to send the photos to my email address, they did not reply and did not send the photos.
Does not list rebuilt status
This dealership does not disclose rebuilt or salvage title on their listings. Call and ask before you go all the way out there. I wasted 2 hours, only 1 RAV was clean title.
They will damage your car during a detail then won’t show...
They will damage your car during a detail then won’t show you footage when you ask what happened. Way to take advantage of a customer… a single mom at that.
405 Motors is the place to go when you want to sell your car. We wanted to sell our car in very short order so I went to kbb to determine the value and Massey at 405 Motors contacted me right away. We went there and were treated very well. After test driving our car, Massey bought it for the price we asked for. This was the easiest transaction I ever made.
Great, easy experience
Found the dealership online as they had the make/model/color and mileage/year/price I was looking for. I was a bit nervous going in blind but the car was in good condition (back windshield wiper was broken, but they replaced for free on the spot). They let me test drive a couple cars on my own. Staff were professional in a reserved way, definitely a no pressure, no hassle environment. I primarily dealt with Miryam (spelling?) and she was very helpful. This was my first car buying experience and it went very smoothly. Also - the facilities are ideally set up for Covid. Clean and spacious with plenty of room.
No hassle transaction and no pressure to buy. We found the used car we wanted at the price we were willing to pay and all went smoothly.
Beware the speedometer rollback.
The car we looked at was advertised as about 43,000 miles. It drove well. In reviewing the car fax, it had over 70,000 miles over a year ago. The sales rep admitted the roll back. At that point, there was no trust.
Beware of seller
Used cars are pretty much sold "AS IS". They claim to do a multi-point vehicle service check prior to selling. However, this basically means nothing. You absolutely need to get an independent check prior to buying. I took one of their used trucks to a reputable mechanic and even with a test drive they showed me a couple huge red flags with the engine. So glad I got the advice and passed on buying from them. You might be able to find a good vehicle there, but make sure you get it checked by someone who really knows.
Thanks to 405 motors for another great, no pressure, no haggle car buying experience. They've come along ways since we purchased our first vehicle from them 12 years ago. They now operate from a comfortable office and a roomy, paved lot. As before, customers are allowed to roam the lot and inspect the numerous, unlocked vehicles available for purchase. The year, mileage and price of the vehicle is prominently displayed on the windshield helping make the selection process quick and easy. We decided to test drive an Acura MDX. It was brought to the front of the office by a lot attendant. We were then allowed to take the vehicle for a test drive without the presence of a 405 employee. Very trusting. Once we decided to purchase the vehicle the transaction was relatively easy. This included being given a fair price for our trade-in. We were also offered a number of add-ons that we declined with no pressure. We did, however, decide to purchase an extended vehicle warranty that was made more reasonable with a Costco discount. We were able to drive home the vehicle even though we did not have the title to our trade-in vehicle and needed a couple of days to transfer money into our checking account. They were also agreeable to adding some additional fuel to the tank. Thanks to Ken, Tessa and the rest of the staff at 405 motors for a great, no pressure, no haggle car buying experience. Give em a try. I'm sure you won't be disappointed.
Friendly. Not pushy.
I had contacted the dealership to ask about my dream car, which I ultimately knew I couldn't afford. They wrote back, asking how they could help. They weren't pushy, and when I explained that I was probably not ready to buy, they were really understanding and didn't try to push me into a sub-prime loan or anything dumb like that. I will probably look to them again once I am ready to buy.