26 Motors Queens

1.7

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Dealership reviews

1.7
Rating and reviews of 26 Motors Queens are from Cars.com and DealerRater.com

19 reviews

False advertising price

1.0
by Eddie on Mar 31, 2021

Horrible just horrible.. they don’t want cash! They want you to finance the vehicle so they can work with the banks to boost the prices.. don’t waste your time

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

THis is NOT a dealership - its a SCAM shop

1.0
by Robin on Mar 24, 2021

Worst experience dealing with a car dealership in my life. I'm annoyed I didn't read the reviews first. Everything they say is a lie and they literally told me they can get away with it so why not. The problem for me is the car apps let them get away with it. They are just as bad! Their job is to tell us if its a good deal. They cant do this with a "fake" cost.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

not sure about this company

1.0
by Called from another state on Feb 03, 2021

Benz listed for$ 45,995 on line. Called the dealership and she said the prices is $49,000 before taxes and tags? I must be blind and don't know it.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Scamming Company

1.0
by William Ericson on Jan 20, 2021

Based off the other reviews, this dealership was a joke. After contacting them, I realized they were all right. Just take a look at their prices and you have to know it's too good to be true. Stay away!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

terrible terrible dealership

1.0
by Theo Manavazian on Nov 05, 2020

I went into 26 motors looking for a car that was advertised online for $29,990, upon arriving at the dealership and talking numbers they added an extra $5,000 to the price of the car for "preparation". On top of that they wouldn't allow me to test drive the vehicle, I was told that I "have to sign the paperwork and then we can go on a test drive". how am I supposed to buy the car before even driving it?? strongly advise against visiting this dealership.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Give even used car salesmen a bad name!

1.0
by RR on Oct 08, 2020

Went to look at a ford transit. They said their listing price was incorrect, and wanted 5k more than it was listed for. Called a fair market value offer "insulting" even though the vehicle needed brakes, had extensive body damage, and the muffler was rotted out. Wasted about 3.5 hours in traffic i cant get back. If cars .com wants to keep any sort of integrity they should remove this dealers listings.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

scammers don’t buy here

1.0
by Anand. on Oct 02, 2020

These people are scammers and scamps. Worst dealership i have visited . Visited the location with an appointment, spoke with Mr. Allen, i already knew which vehicle i was looking at which was a Ford Transit which was advertised on Cars.com and 2 other 3rd party sites as $21,950. Upon asking to see the vehicle Allen states the price is actually $3,995 more because they advertise with out that downpayment to get customers to come in. On their website its listed for the same price plus verbiage of the $3,995 down but all other sites do not mention the downpayment. I told him thats false advertising, he says no its not. Proceeded to evaluate and even with the $3,995 i was still interested. Came back to the office to run the numbers, Allen comes to me and says my “ boss” said we own the vehicle for $30,000. I asked what does that have to do with me, why did the price change all of a sudden. I asked for the price it was advertised, even with the additional $3,995 but he immediately dismissed me. He said it was a “typo”. How could you have a typo with your price across all 4 sites and also mention he showed the Van to someone else earlier that morning and they customer was ready to buy but didn't have good credit. Definitely scammers instead of sales people here. Already reported the incident to the BBB. Buyers and lookers, i advise you to shop elsewhere . I went across the street to Curmsons, got a Van with no hassle.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

SCAMMERRR

1.0
by JOE on Aug 01, 2020

Don't waste your time going to this place. they will try to add thousands in fee to your finance amount. in fact you should try your luck buying in NJ or any other state. Dealers in NYC have not control by any local authourities. in the process of buying a car i found this to be a NYC problem. but this guys 26motor and 52 motor same dealer are the worst, avoind headaches. They know they can do whatever they want and never will get in trouble. run from this people and dealers in nyc altogether.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Very Disappointed

1.8
by Mike Abbate on Jun 19, 2020

Earlier this month I purchased a 2019 Ford Transit from 26 Motors. Prior to purchasing they agreed to fix some apparent issues with the vehicle including replacing bald tires, replacing a cracked windshield, and fixing a large dent on the driver side of the vehicle. After picking up the van after the tires and windshield were replaced I noticed more issues that were not pointed out to me or obvious at the time of purchase. These were: worn rear brake pads and rotors, and busted windshield washer tank, and most notably significant damage on the roof of the van. After contacting the dealership to address the problems they agreed to fix the brake pads and windshield tank but refused to fix the major damage to the roof. The experience at the dealership itself and the communication about my issues was a bit unorganized but I'm happy they were able to fix all of the more minor issues. However, as it stands now, the roof has become a major expense and headache. I unfortunately overpaid for my vehicle because of this and it's not a great feeling. I highly recommend looking over your vehicle before purchasing from 26 Motors, don't expect them to be completely upfront from my own personal experience. That said, the staff was relatively helpful even if they seemed busy and chaotic at times. Just do your homework first and do rush! Also beware that the prices on their website are not reflective of the actual price, the website prices are meant to bring you into the dealership. As it stands I wish I never purchased this vehicle or did business with 26 Motors. To buy a $30,000 vehicle that is as damaged as it is without knowing it is a bad feeling. I'm hoping to update my review if my issue with the roof is able to be resolved though.

Customer service 2.0 Buying process 2.0 Quality of repair 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
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