1A Auto Sales

4.7

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
10:00am–2:00pm
Sunday
Closed

Cars on the lot

17 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of 1A Auto Sales are from Cars.com and DealerRater.com

49 reviews

Best buying experience i've ever had. These guys are...

5.0
by Mark Le568 on Jan 20, 2021

Best buying experience i've ever had. These guys are simply old fashioned. Chris did not try to upsell us anything and gave us the space that we needed to make our decision. Thank you for treating us like individuals.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Super nice people that take the time with customer

5.0
by Michael Larking on Jan 19, 2021

Super nice family people. No sleazy tactics, just transparent person to person friendly treatment. More like a mom and pop feeling. I wish more dealerships would behave like these guys.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

No pressure sales with 1 on 1 attention.

5.0
by rosskeymichael on May 21, 2020

Dan was very straight forward with my family. He answered all of our questions without upselling us or providing us with random answers. This dealership knows hybrids better than anywhere else we've seen and we shopped for 3 months. They know their products, and treat you number one. Very pleasant experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great no pressure people with great hybrid cars

5.0
by Michael Rosskey on May 21, 2020

This is a little family run operation that was a pleasant experience for my family. Nice people who don't try to upsell. We purchased a Prius from them and couldn't be any happier with the whole experience.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Nothing short of honest. Dan was very accommodating in...

5.0
by mmokuton0020 on Mar 17, 2020

Nothing short of honest. Dan was very accommodating in helping us coordinate our purchase. We had several questions as we were coming from South Carolina to purchase a Tesla. Dan was 100 percent thorough with his description and didn’t sugar coat anything. He took the time to answer all of our questions and even FaceTimed with us to give us a virtual tour.

Overall experience 5.0 Does recommend this dealer.

There is a reason why my family has purchased 4 Prii here

5.0
by JeanJ715 on Jul 31, 2019

All I can say is this place is amazing. My husband and I have purchased 4 cars from these guys over the past decade. Our first vehicle was purchased from them in 2009 which is when we purchased our first Prius. We purchased a 2007 Toyota Prius with 99,000 miles at the time and still have it. Currently at 299,000 miles and still going strong thanks to Dan and his advice to maintain the car. In 2011 my husband and I decided we needed another Prius to save on gas as we both had 100+ mile commutes daily. so we purchased a 2009 with 70,000 miles. That car now has 357,000 miles and still going strong today. In 2017, our daughter got her license so we gave her one of our cars and purchased a new Prius for my husband. 2 weeks ago our son got his license so we decided to purchase another. All of our 4 cars have been nothing but spectacular. Over the years we needed some repairs for our vehicles such as brakes and other minor stuff but nothing major. Anytime we had a question, we would call Dan during their off hours and he always called us back within the hour to help us out. What makes these people stand out is that they truly care. When we bought our first Prius, I left my trunk slightly open which drained my car battery. I called Dan explaining to him the situation so he drove all the way up to Beverly with all of his scanners, jumpers, etc. He checked out the vehicle and showed me that the trunk wasn't fully closed and jumped my car. He drove the car around to make sure everything was ok. That is the true definition of personal service. Even though he was an hour away he responded to me faster than AAA. These people are clearly in the business because they are truly passionate about the product as they provide our family with nothing but A+ service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Not what I was expecting

3.0
by marin on Jul 31, 2019

I called the owner ( Dan) to inquire about a hybrid Camry he had for sale and told him I would be commuting after work to check it out. I was prepared to pay cash for the car if it checked out. Drove an hour to get to 1a Auto sales and when I asked for Dan I was told he was “Running errands” I was met with a very nice woman who said she was his sister and she was very pleasant and explained some people were out test driving a car and they only had one dealer plate so she got the key for the Camry and we headed out to the lot. The Car was parked in the rear and was covered in pine needles and looked like it had been in that spot for some time. The tires looked really low on air and when she opened the car it had a very musty odor. I tried to open the trunk but the outside latch was broken. His sister had to run into the office and told me to check out the car. I sat in the car and noticed the low tire pressure light was on and then I felt something crawling on me head. I brushed my head and a large black carpenter ant fell into me lap and when I looked down there was a swarm of black ants crawling up my legs. Jumped out to brush them off and noticed at least 25 more on the driver’s floor. At that point I went back in the office to let Dan’s sister know what happened but she was in a conversation with another group of buyers who were listing things they found wrong with their car on their test drive. I had wasted enough of my time and at that point I just walked out and called Dan to tell him about my experience. When I finally got him on the phone to let him know that: 1. The car was obviously not even opened for months smelled inside of musty mold and not prep had been done prior to my seeing the car 2. Tires were low and I was expected to test drive a car with soft tires and low tire pressure light on? 3. Car was infested with ants. His response was. “ I have 35 cars to sell and cannot prep every car everyone comes to see” So there you have it folks, obviously Dan does not believe in: • Presenting his cars in clean condition even though he charges top dollar for his used cars • When you book an appointment to see a car you are on your own as he most likely will not even be there and car will not be prepped for showing for sale. ( Does not care about your time) • First thing I tried “ trunk latch” was broken shows it s a where’s Waldo scenario and up to the consumer to find broken items and cars are not gone through and fixed before sale. Bottom Line: Not impressed…Not impressed at all

Customer service 5.0 Overall experience 1.0 Does not recommend this dealer.

Not Impressedwith the King of Hybrids

2.0
by Kearnzy on Jul 31, 2019

I called the owner ( Dan) to inquire about a hybrid Camry he had for sale and told him I would be commuting after work to check it out. I was prepared to pay cash for the car if it checked out. Drove an hour to get to 1a Auto sales and when I asked for Dan I was told he was “Running errands” I was met with a very nice woman who said she was his sister and she was very pleasant and explained some people were out test driving a car and they only had one dealer plate so she got the key for the Camry and we headed out to the lot. The Car was parked in the rear and was covered in pine needles and looked like it had been in that spot for some time. The tires looked really low on air and when she opened the car it had a very musty odor. I tried to open the trunk but the outside latch was broken. His sister had to run into the office and told me to check out the car. I sat in the car and noticed the low tire pressure light was on and then I felt something crawling on me head. I brushed my head and a large black carpenter ant fell into me lap and when I looked down there was a swarm of black ants crawling up my legs. Jumped out to brush them off and noticed at least 25 more on the driver’s floor. At that point I went back in the office to let Dan’s sister know what happened but she was in a conversation with another group of buyers who were listing things they found wrong with their car on their test drive. I had wasted enough of my time and at that point I just walked out and called Dan to tell him about my experience. When I finally got him on the phone to let him know that: 1. The car was obviously not even opened for months smelled inside of musty mold and not prep had been done prior to my seeing the car 2. Tires were low and I was expected to test drive a car with soft tires and low tire pressure light on? 3. Car was infested with ants. His response was. “ I have 35 cars to sell and cannot prep every car everyone comes to see” So there you have it folks, obviously Dan does not believe in: • Presenting his cars in clean condition even though he charges top dollar for his used cars • When you book an appointment to see a car you are on your own as he most likely will not even be there and car will not be prepped for showing for sale. ( Does not care about your time) • First thing I tried “ trunk latch” was broken shows it s a where’s Waldo scenario and up to the consumer to find broken items and cars are not gone through and fixed before sale. Bottom Line: Not impressed…Not impressed at all

Customer service 5.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello Tom, we regret that you had a bad experience upon visiting us. For starters, there are 3 of us who are siblings that work at the dealership. We usually have 1-2 people at the dealership while another person is running errands (dropping customers off, taking vehicles for service, picking customers up from the train station). All of our vehicles are inspected, serviced, and professionally detailed prior to selling. We take customer criticisms seriously. Now to reflect on your 4 points. 1) We have over 35 vehicles on our lot and you came to see the vehicle in 100 degree weather. The vehicle was professionally detailed. 2) One tire was below 25 PSI which triggered the tire pressure light. I filled the tire pressure up and now the sensor light is off. 3) The ant infestation you claim we took seriously. We went outside to check the car and couldn't find a single ant in the vehicle. I sat in the vehicle for 15 minutes with the door open and closed and couldn't replicate your claim. In regards to the pine needles, please understand that we do have trees in our parking lot. Trees that can create pine or shed leaves. That debris can get on to our cars. The vehicle was professionally detailed, but we can't always guarantee that the tree debris will remain off of the vehicle as they share the same space. In regards to the trunk latch, the trunk safety lock was in lock position so the switch will not open. I would've gladly given you a demonstration but you left without notice. In regards to the advertising our vehicles in clean condition, we do stand behind that. We take the same photos all around our vehicles with the same photo positions. We do not hide any blemishes as again, we take the same photos for every vehicle. You seem to be a tough customer to please as your yelp profile shows 11 1-star reviews and 3 5-star reviews. You also left a 5 star review for another dealership where you purchased a reconstructed title vehicle. I will be sending the vehicle out for another detail to address the issues you have raised that we weren't able to replicate. Some of your claims seem to be greatly exaggerated but we do believe that the customer is always right.

There is a reason why we purchased 4 Prii here

5.0
by Jean on Jul 31, 2019

All I can say is this place is amazing. My husband and I have purchased 4 cars from these guys over the past decade. Our first vehicle was purchased from them in 2009 which is when we purchased our first Prius. We purchased a 2007 Toyota Prius with 99,000 miles at the time and still have it. Currently at 299,000 miles and still going strong thanks to Dan and his advice to maintain the car. In 2011 my husband and I decided we needed another Prius to save on gas as we both had 100 mile commutes daily. so we purchased a 2009 with 70,000 miles. That car now has 357,000 miles and still going strong today. In 2017, our daughter got her license so we gave her one of our cars and purchased a new Prius for my husband. 2 weeks ago our son got his license so we decided to purchase another. All of our 4 cars have been nothing but spectacular. Over the years we needed some repairs for our vehicles such as brakes and other minor stuff but nothing major. Anytime we had a question, we would call Dan during their off hours and he always called us back within the hour to help us out. What makes these people stand out is that they truly care. When we bought our first Prius, I left my trunk slightly open which drained my car battery. I called Dan explaining to him the situation so he drove all the way up to Beverly with all of his scanners, jumpers, etc. He checked out the vehicle and showed me that the trunk wasn't fully closed and jumped my car. He drove the car around to make sure everything was ok. That is the true definition of personal service. Even though he was an hour away he responded to me faster than AAA. These people are clearly in the business because they are truly passionate about the product as they provide our family with nothing but A service.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great family operation that attends to customers

5.0
by TD on May 14, 2019

This is an old fashioned family operation which you don't see much of anymore. Came here to test drive a few vehicles and the people here were absolutely amazing. Total opposite of any dealership experience. The prices I saw online were exactly the prices in the store. This is the only place I visited that didn't have any bogus fees like document fee, prep fee, etc. Very honest and transparent experience. These people give a positive experience to car buying. I highly recommend them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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