#1 Cochran Washington PreOwned Marketplace
Hours of Operation
Cars on the lot
The fact that Pere owned cars have a warrenty,...
The fact that Pere owned cars have a warrenty, destination charge and a really high charge for a detail built into the pricing on the car. There would not be an almost 700.00 destination fee on any used car. The I did not want the exstended warrenty. And made an offer subtracting the 3 out of line additional charges. I was told that #1 Cochran offers a no negotiation pricing policy to make things easier on the consumer. I say BS. I should not be forced to purchase a warranty. And the destination fees are insane. I was forced to continue to look elsware for more customer friendly dealership. I am in no hurray to purchase. So I didn't need to pay adddition money.
5 to 1 -- They started off strong at least.
I would have given this location a 4.5 for friendliness and the quality of my purchase BUT.......the day we returned for the purchase, the car was not detailed as promised, nor was our paperwork ready as promised. We had to wait quite a while. The paperwork lady was sweet, but new and there were errors needing fixed using a printer that looked like it was from the 70's. Lastly, I have in writing that a cracked grate on the front of the car would be replaces asap---they would call. It seems we have been forgotten about. No phone call and still a broken grate. Customers shouldn't be swept aside when then drive off the lot.
Great family owned dealership. Easy, friendly, and fair....
Great family owned dealership. Easy, friendly, and fair. I worked with Frank III via the internet and was pleased with the vehicle, service, and delivery.