1 Auto Inc.


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Dealership reviews

Rating and reviews of 1 Auto Inc. are from Cars.com and DealerRater.com

3 reviews

Highly recommend

by Tanya on Nov 11, 2021

Such wonderful small business, I love the attention I was given and how patient the employees were. They made sure to detail the car to my expectation and made me so happy. Highly recommend this dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Do not believe what you see! Run...

by Irate Marylander on Feb 13, 2021

I recently purchased a 2005 Ford Expedition Limited with 130,000 miles on it for 6400 and change. The vehicle had a few minor dings on the outside but the inside was beautiful. We looked at the engine, spotless no oil leaks just a little age. I explained I live in Md and this vehicle will be used to carry equipment for my church as well as my family. I paid all but 1500 and promised to pay the rest in 4 weeks. We shook hands I had the keys and drove home. The next day I took it to a Md inspector and a half our later I was called and told there was a critical issue with the frame and it would need to be cut out. The car was unsafe to drive the front end was rusted to the point of breaking if hit wrong. I was irate. I called the dealership told them what the inspector said and then sent them the pictures. Prayed all the way to the dealership where I was meet with disbelief but they returned my money. I was told they would not sell this vehicle except at an auction but here we are it’s on your site with a car fax report that does not mention this damage which could cause someone and their families their lives.

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

1 Auto, Inc. Review

by BBTruck on Jan 18, 2020

The customer service was outstanding. The Communication was clear and concise. The pricing was fair and below market. They promised to repair discrepancies on the vehicle and they did follow through. Overall, they put the big dealers to shame. They are awesome in every respect.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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